Consumer Protection

We support clear disclosures, understandable repayment terms, and decisions made with full visibility into rates, fees, and lender conditions.

Fair Pricing

We encourage lenders to price credit in a way that reflects lawful risk evaluation rather than opaque fee structures and undisclosed add-ons.

Transparency First

Borrowers should always review APR, total repayment, due dates, and consequences of missed payments before accepting an offer.

Standards We Require in Partner Relationships

We expect participating networks and lenders to provide lawful disclosures, clear customer support channels, practical complaint handling, and transparent loan terms including APR, fees, payment schedules, and collection practices. We also expect consumer-facing content to avoid deceptive guarantees, hidden fee structures, or omissions that materially affect a borrower's understanding of the transaction.

Practices We Do Not Support

We do not support hidden fee structures, misleading urgency tactics, inaccurate marketing claims, pressure-based loan acceptance tactics, repeated refinancing cycles presented without clear cost explanation, or collection-oriented conduct that obscures the true economic effect of a loan.

Responsible Lending Principles

Clear Disclosure Before Commitment

Consumers should understand the amount borrowed, APR, finance charge, payment due dates, total repayment, and late-fee consequences before accepting an offer.

Affordability Awareness

Credit should be evaluated in light of the consumer's ability to repay without unreasonable strain or repeated dependency on new debt.

Fair and Non-Deceptive Presentation

Loan information should not be framed in a manner that hides risk, overstates certainty, or mischaracterizes the role of a lender or matching platform.

Lawful Treatment Across the Borrowing Lifecycle

Consumers should receive lawful disclosures not only at application but also during servicing, collections, complaints, and hardship situations.

Borrower Guidance

Assess True Affordability

Calculate the payment against your monthly obligations, not just your current cash need. A lower monthly amount may still cost more over time.

Compare More Than One Offer

Review APR, term length, fee policy, and early payoff rules. Never select an offer based solely on speed of funding.

Ask Questions Before Acceptance

Confirm due dates, late payment consequences, and extension policies in writing. Keep copies of all lender disclosures and agreements.

Plan for Repayment

Build a repayment timeline before borrowing. If financial hardship occurs, contact the lender immediately and request available options.

Warning About Predatory Lending

Predatory lending can include excessive fees, repeated refinancing pressure, misleading disclosures, or terms designed to keep borrowers in long-term debt cycles. If any offer appears unclear or inconsistent with lender disclosures, do not proceed until you receive written clarification. Borrowers should report deceptive conduct to relevant consumer protection authorities.

Additional warning signs may include guarantees of approval regardless of circumstances, refusal to provide complete fee disclosures in writing, pressure to sign immediately without review time, encouragement to borrow more than needed, or explanations that rely on monthly payment alone while minimizing total repayment cost. Consumers should be especially cautious where a lender or marketer discourages questions or avoids giving direct answers about default consequences and fee triggers.

Consumer Best Practices Before Accepting a Loan

Before accepting any offer, borrowers should compare more than one option where possible, verify whether the lender is properly authorized to operate in the relevant jurisdiction, confirm whether there are prepayment penalties or hardship accommodations, and retain copies of all disclosures and signed agreements. Consumers should not rely on promotional summaries alone and should read every contractual document presented by the lender.